Shipping & policies

Shipping

Processing time

The time we need to prepare your order is 2-3 weeks. If you need to have a date of delivery before our current turn around time, please message us directly.

Estimated shipping times

I'll do my best to meet these shipping estimates, but I cannot guarantee them. Actual delivery time will depend on the sipping method you choose.

Returns

I do not accept cancellations, refunds or exchanges due to the nature of the product, unless they arrived damaged or defective. If you have any questions with your order, please feel free to contact me. 

Conditions of return

If the item arrives damaged please photograph the tumbler and contact me within 3 days of receiving your order to either have your item fixed or replaced.

Buyers are responsible for return shipping costs. 

*Note: All tumblers are coated in FDA epoxy and high quality glitter. This will ensure that you are receiving the best quality tumbler that will provide you with the most sparkle. We use double wall insulated tumblers. They will hold ice for up to 24 hours and hot for up to 8 hours! 

Tumblers are NOT meant to be left in a hot car, put in the microwave, or the dishwasher. They are hand wash only.